TERMS AND CONDITIONS – “Shell VIP Experience Contest” CONTEST
1. This “Shell Motorsport VIP Experience Contest” (“this Contest”) is jointly organized
by Shell Malaysia Trading Sdn Bhd (Company No. 196501000279 (6087-M)) and Shell
Timur Sdn Bhd (Company No. 198401000783 (113304-H)), (collectively known as
“Shell”).
2. This Contest will commence from 24 AUGUST 2026 (12:01AM) to 20 SEPTEMBER
2026 (11:59PM), both dates inclusive, which can be extended by Shell without prior
notice (“Contest Period”).
This Contest is open to all Malaysians and not less than eighteen (18) years old
(“Customers”) save and except for the following categories of persons:
a) Service providers engaged by Shell and its Affiliates (including but not limited to
advertising agencies, promotion agencies, printing companies and event
management agencies), and their permanent and/or contract employees
(“Employees”) and immediate family members i.e. spouses, children, parents,
brothers and sisters (“Immediate Family Members”); and
b) Dealers, traders or distributors of any Shell Products including Shell Petrol
Station Retailers, and their Employees and Immediate Family Members.
Shell has the sole and absolute discretion to determine the eligibility of Customers.
Such determination shall be final and conclusive and Shell is not obliged to give any
reason for its determination.
4. Qualifying Purchases
a) To participate in this Contest, a Customer must, during the Contest Period, be a
registered member of the Shell loyalty program through the Shell App; and
make any of the following qualifying purchases at any Shell station in Malaysia
in a single transaction by cash, a debit/credit card, an e-wallet, Shell Voucher or
through the Shell App payment function (each, a “Qualifying Purchase”):
(i) purchase a minimum of Ringgit Malaysia Fifty (RM50.00) only of Shell
FuelSave 95 to be entitled to one (1) Contest entry (for purchases of
Shell FuelSave 95, the Qualifying Purchase value will be determined
based on the full market price recorded Shell station transactional
receipt, irrespective of the Customer’s BUDI95 eligibility or the
application of any BUDI95 subsidy or pricing mechanism);
(ii) purchase a minimum of Ringgit Malaysia Fifty (RM50.00) only of Shell V-
Power 97 to be entitled to one (1) Contest entry;
(iii) purchase a minimum of Ringgit Malaysia Two Hundred (RM200.00) only
of Shell Helix Power, Shell Helix Ultra, Shell Helix FuelSave, Shell Helix
HX8, Shell Helix Eco, Shell Helix HX7, Shell Helix HM, Shell Helix HX5
or Shell Helix HX3 in any combination, viscocity and pack size to be
entitled to three (3) Contest entries; or
(iv) purchase a minimum of Ringgit Malaysia Fifty (RM50.00) only of Shell V-
Power Racing to be entitled to five (5) Contest entries.
v) To be entitled to a one-time bonus of five (5) Contest entries upon
successful first-time registration as a Shell loyalty programme member
via the Shell App during the Contest Period, in addition to any eligible
Contest entries earned from Qualifying Purchases.
b) Where a single transaction contains more than one category of Qualifying
Purchase, all the applicable number of Contest entries will be awarded for that
transaction. Contest entries are cumulative or stackable within the same
transaction.
c) The Customer must be a successfully registered Shell App member at the time
of the Qualifying Purchase. Any purchase that is not successfully associated
with the relevant membership account shall not qualify for Contest entries.
d) Customers may track their Contest entries through the Shell App, as applicable.
e) All Qualifying Purchases and Contest entries are subject to verification against
Shell’s transaction and membership records. Shell reserves the right to reject or
invalidate any purchase transaction or Contest entry that is incomplete,
duplicated, incorrectly recorded, not successfully associated with an eligible
Customer, or otherwise does not comply with these Terms and Conditions. No
correspondence or claims will be entertained in the event of such rejection or
invalidity and Customers shall not be entitled to any payment or compensation
whatsoever from Shell. Shell shall under no circumstances whatsoever be liable
for any rejected or invalid Contest entry.
5. Contest Prizes
a) Contest Prizes consist of the following (“Contest Prizes”):
i) Grand Prize: Six (6) Exclusive Shell Motorsport VIP Experience with
behind-the-scenes access and a Scuderia Ferrari HP special guest
apperance;
ii) 2nd Prize: Twenty (20) units of Exclusive Shell Motorsport VIP
Experience with behind-the-scenes access
iii) 3rd Prize: Fifty (50) units of Premium Shell Motorsport Experiences
b) Each Winner may win only one (1) Contest Prize, and the Contest Prizes are
not cumulative.
c) The Winners shall accept all Contest Prizes on an “as-is” basis. Any images of
the Contest Prizes appearing in any advertising or promotional materials are for
illustration purposes only. The actual components and arrangements of the
Contest Prizes may differ from those shown.
d) All Contest Prizes are not transferable or exchangeable for cash, credit or in
kind and is subject to the terms herein.
e) Unless expressly stated above, the Contest Prizes does not include
accommodation,ground transportation, meals, taxes, personal expenses or any
other ancillary costs. Each Winner shall be responsible for all such costs
incurred in connection with accepting or using the Contest Prizes.
f) The Contest Prizes are subject to availability and to any applicable terms, entry
requirements, security requirements, venue rules and instructions imposed by
Scuderia Ferrari, or any relevant third-party provider. Failure by a Winner to
comply with such requirements may result in the Winner being refused entry or
participation without replacement or compensation.
g) To the fullest extent permitted by law, Shell make no warranty or representation
regarding any Contest Prize supplied or fulfilled by a third party and shall not be
responsible for any cancellation, postponement, alteration or restriction
imposed by the event organiser or any relevant third party.
6. Winners
a) At the end of the Contest Period, eligible Contest entries will be subjected to a
random selection process conducted by or on behalf of Shell to identify
selected qualifying participants (“Selected Qualifying Participants”).
b) Selected Qualifying Participants will be notified via WhatsApp message from
BonusLink Promotion (+603-76261002) prior to the validation call. The
validation call will be made by BonusLink outbond landline number:+603-
40650315.
c) Selected Qualifying Participants will be required to answer a question during
the validation process. Only Selected Qualifying Participants who correctly
answer the question and satisfy all eligibility requirements under these Terms
and Conditions will be declared winners of the Contest Prizes (“Winners”).
d) If a Selected Qualifying Participant cannot be contacted, fails to respond within
the stipulated timeframe, fails the validation process, is found to be ineligible, or
declines the Contest Prize, Shell reserves the right to disqualify that Selected
Qualifying Participant and select a replacement participant.
e) Each Winner may win one one (1) Contest Prize throughout the Contest Period.
f) Grand Prize and Second Prize Winners shall provide such information and
documentation as may be required by Shell, Scuderia Ferrari, the event
organizer or any third party for the purposes of Contest Prize fulfillment and
participation in the event activities.
g) Winners will be announced at Shell official website at
https://www.shell.com.my/FeelTheFuel and/ or Social Media Pages.
7. All Customers shall be personally responsible for all and any taxes, rates, government
fees or any other charges imposed under applicable laws in connection with their
participation in this Contest, or where applicable, the receipt or use of any Contest
Prizes.
8. Shell reserves the right at its absolute discretion to amend, vary, delete or add to these
Terms and Conditions, or to terminate this Contest at any time without prior notice and
without liability.
9. These Terms and Conditions, as may be amended from time to time, shall prevail over
any provisions or representations contained in any other promotional material or
advertising of this Contest.
10. All decisions made by Shell in relation to this Contest, including but not limited to the
eligibility of Customers, the allocation of Contest entries and the selection of the
Winners shall be final and binding and no correspondence or appeals shall be
entertained.
11. In the event where there is any inconsistency(ies), conflict(s), ambiguity(ies) or
discrepancy(ies) between English and Bahasa Malaysia versions of these Terms and
Conditions, the English version of these Terms and Conditions shall prevail.
12. Shell reserves the right at its absolute discretion to cancel, terminate suspend or
postpone this Contest with or without prior notice and without liability. For the
avoidance of doubt, no participant shall be entitled to any compensation, damages or
other remedy arising from such cancellation, termination, suspension or
postponement.
13. In no event will Shell and its Affiliates be liable for any loss or damages including
without limitations, loss of income, profits or goodwill, direct or indirect, incidental,
consequential, exemplary, punitive or special damages of any party including third
parties howsoever arising whether in contract, tort, negligence or otherwise, in
connection with this Contest, even if Shell has been advised of the possibility of such
damages in advance, and all such damages are expressly excluded.
14. The invalidity, illegality or unenforceability of any of these Terms and Conditions shall
not affect or impair the continuation in force of the remainder of these Terms &
Conditions of this Contest.
15. For the purpose of these Terms and Conditions, “Affiliate” means a company which
directly, or indirectly through one or more intermediaries, controls, is controlled by, or is
under common control with Shell. Relevant to this, “control” means the direct or
indirect ownership of an aggregate fifty percent (50%) or more of voting capital.
16. By participating in this Contest, Customers has read, understood and expressly agree
and consent to:
a) be bound by these Terms and Conditions including all Shell’s decisions in
relation to this Contest;
b) indemnify and hold harmless Shell, its Affiliates, and their respective
representatives from and against any claims, losses, damages, liabilities, costs
and expenses arising from the Customer's acts or omissions, breach of these
Terms and Conditions, failure to comply with any instructions, requirements or
rules imposed by Shell, or the Customer's participation in, attendance at, or use
of any Contest Prize;
c) allow Shell, its Affiliates and its agencies to process and disclose to any third
party, the necessary personal data of the Customers provided by the
Customers for this Contest for any and all purposes in relation to this Contest
and any and all other activities relating to or arising from the course of business
or businesses of Shell and its Affiliates;
d) allow Shell to collect, use, disclose and share amongst themselves and their
respective service providers, the Customers’ personal data, including the
photographs or audio-video or other recordings of the Customers for publicity
and/or use in advertisements across all media, in its original or edited format, in
relation to this
e) authorize Shell to process the Customers’ personal data provided pursuant to
this Contest in accordance with the Promotion Privacy Policy available on our
Shell website at https://www.shell.com.my/privacy which forms an integral part
of these Terms and Conditions.
17. This Contest and these Terms and Conditions shall be governed by the laws of
Malaysia and all Customers are deemed to have agreed to submit to the exclusive
jurisdiction of the Malaysian courts.
18. For any inquiries, please visit our website at https://www.shell.com.my/FeelTheFuel
OR, call Shell Hotline at 1-300-88-1808, or email to generalpublicenquiries-
my@shell.com.