We want to make sure you get every single Point from your fuel-ups! If you noticed a Shell transaction didn't credit to your account, please double-check these two quick details first:
✔️ Was your card scanned? Make sure your physical BonusLink Card or your virtual card inside the BLINK App was successfully scanned during payment. If you use the app, check that your card is fully linked.
✔️ Is the purchase eligible? Most fuel and Shell Select items earn Points, but it’s always good to verify that the specific items or promotional offers you purchased are eligible.
📲 Quick Fix: Submit your receipt in the App
Did you know you can submit your missing receipts directly from your phone? Simply update your app to the latest version and upload your receipt here:
Via the BLINK App:
Log in to your BLINK App account.
Go to the Shell Campaign section right on your homepage.
Tap "Submit Receipt" located at the top right corner of the page.
Via the Shell App:
Log in to your Shell App account.
Go to the "View Points and Progress (Tier)" section on your dashboard.
Tap "Submit Receipt" located at the top right corner of the screen.
📌 Important Rules for App Submissions:
You can submit a maximum of 3 receipts per day.
Your Points will be verified and credited within 14 working days after a successful submission.