Why does my donation e-voucher show as “Used” or “Expired”?
If your donation e-voucher status shows as “Used” or “Expired”, this means your redemption has been successfully processed and recorded.
This status is part of the system’s automated process for archiving completed transactions. No further action is required.
Where can I view my donation e-voucher details after redemption?
After successful redemption, you can view your donation e-voucher details under “My Wallet” in the BLINK App.
Can I cancel my donation after redeeming the e-voucher?
No. All donation e-voucher redemptions are final once processed and cannot be cancelled.
Can I request a refund or exchange my donation e-voucher for cash?
No. The donation e-voucher is:
- Non-refundable
- Non-exchangeable for cash or credit
- Cannot be transferred or extended after redemption
Can I combine this donation e-voucher with other promotions or discounts?
No. The Cancer Research Malaysia Donation e-Voucher cannot be combined with other promotional items, seasonal offers, or discounts.