If no Tracking ID is displayed in your BonusLink App or BonusLink Web Portal within 3 days after redeeming your physical BonusLink Card, our Member Interaction Centre team can help you check your card delivery status.
📩 How to Submit a Request
Click the “Submit a Request” button at the bottom of this page and provide the following details:
- BonusLink Card Number
- Order Number
These details will help our Member Interaction Centre team check your card redemption and delivery status with our courier partner.
Once your request is submitted, our team will check the delivery details and provide you with an update.