If your E-Voucher is invalid or does not work at the merchant, please contact our Member Interaction Centre (MIC) for assistance by clicking the “Submit a Request” button below.
To help us check the issue quickly, please provide the following details:
- Redemption Order Number
- Screenshot of the error message or issue
- BonusLink Card Number
- Contact details (phone number or email address)
💡 Before contacting us, please check the following:
- Confirm that you are using the correct merchant.
- Check the voucher’s terms and conditions, including its validity period and usage requirements.
Once we receive the required information, our team will verify the issue with the merchant and assist you accordingly.