You can check your catalogue redemption order and delivery details through the BLINK App or BonusLink Web Portal.
Delivery Timeframe: Redeemed catalogue items are typically delivered within 2 weeks from the redemption date.
How to Track Your Order Status
Follow the steps below to view your order details, including your Tracking ID and Courier Partner.
| 📲 On the BLINK App | 💻 On the BonusLink Website |
|---|---|
| 1. Log in to your profile. | 1. Log in to your profile. |
| 2. Tap on Account. | 2. Navigate to My Account. |
| 3. Select Orders to view your history. | 3. Click on Orders to view your history. |
How to Track Your Delivery via Delivery Partner
Your redemption will be delivered by the Delivery Partner shown in your order details. Depending on the redemption, Delivery Partners may include Skynet, Ninja Van, DHL, or Pos Laju.
Once you have your Tracking ID:
- Visit the tracking page of the Delivery Partner shown in your order details.
- Enter your Tracking ID in the tracking field.
- Select Track/Search to view your latest delivery status.
What If My Tracking ID Is Not Available?
If no Tracking ID is displayed in your BonusLink App or BonusLink Web Portal within 3 days after redeeming your item, our Member Interaction Centre team can help you check your delivery status.
Click the “Submit a Request” button at the bottom of this page and provide the following details:
- BonusLink Card Number
- Order Number
These details will help our Member Interaction Centre team check your redemption and delivery status with our courier partner.
💡 Important Notes
- The Delivery Partner may vary depending on the redemption.
- Your Tracking ID and Delivery Partner details are available in your order details