Can I cancel or amend my redemption order?

No, unfortunately, orders cannot be changed. Once you successfully submit a redemption order, the process happens automatically:

🪙 Your Points are immediately deducted from your balance.

🚫 The order enters processing right away, meaning it cannot be cancelled, amended, or exchanged for another gift.

💡 Tip: Because redemptions are final, we highly recommend double-checking all your order details and delivery instructions before you hit that final submit button! ✨

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