If you are trying to register, log in, or change your password and have not received your Verification Code (OTP), please complete the following quick checks.
🔍 Quick Check Checklist:
🌐 Ensure your phone has a strong and stable internet or cellular network connection.
🚫 Ensure that the official BonusLink sender contacts are not accidentally blocked on your device settings.
📦 Where is my OTP being sent?
You will receive your BonusLink OTP via WhatsApp or SMS, depending on your account setup and whether WhatsApp is available on your registered mobile number.
WhatsApp Users: The OTP will be delivered via our official, verified BonusLink Security WhatsApp account.
Non-WhatsApp Users: The OTP will be sent as a standard SMS text message from our official shortcode 62033.
Channel | Instructions | Android | IOS (Iphone |
| 💬WhatsApp Users | Unlock BonusLink Security contact |
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| 📱 SMS Users | Unlock shortcode 62033 |
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📩 Still not receiving OTP?
- Wait for up to 30 minutes and try again
- If the issue persists, please contact your telco provider to check whether the sender number or shortcode has been blocked on your line
Check if any third-party apps (e.g. security apps) are installed that may block messages